Shipping Policy

USA

Delivery Instructions

48 states of the United States and all of CanadaFree shippingBLUME KTV is shipped from the United States. If the warehouse inventory is insufficient, it will be shipped from Hong Kong. The delivery time is 2-7 working days. [Please note that weather reasons at the delivery location may cause delivery delays].

FREE SHIPPING FOR US AND CANADA (EXP HW/ALASKA)

Delivery method:

Postage Company

Delivery by UPS/USPS

UPS/USPS

2-5 days in the United States, 7 days in remote areas. Delivery in Canada will be via Canada Post or UPS.

For the US, generally it takes 2-5 days to arrive. For remote areas, it may take up to 7 days.

For Canada takes 2-5 days to arrive. For remote areas, it may take up to 7 days. 

Other areas

Singapore

 It takes about 3-7 working days to arrive in Singapore. Free shipping is provided for purchases in Singapore. All orders can enjoy free delivery.

Hongkong

 It takes about 2-5 working days to arrive in Hong Kong. You can enjoy free delivery when placing an order in Hong Kong.

Order Processing

Order delivery working days are Monday to Friday (excluding holidays).
It takes us 1 to 2 business days to process and dispatch your order. During peak order periods, it may take us an additional 1 business day to process your order.

This website will not be responsible for delayed delivery due to the following circumstances:
1. If the product you ordered is out of stock, it may delay the shipment of your order.
2. The customer provides incorrect information and incomplete address.
3. No one signs for the goods upon delivery, resulting in duplicate delivery.
4. Force majeure, such as natural disasters, traffic martial law, sudden war, etc.
5. The delivery location is outside the delivery area.

Order Verification

Please be sure to verify your order information and delivery address when confirming your order.
If your order information is incorrect, it will delay the progress of your order; we hope you will contact Blume customer service in time.

Track your order

Please copy the tracking number and follow this link:https://www.17track.net/

Special Notes:

1. If you modify the address before the order is shipped, BLUME will not charge you any fees to modify the address.
2. If the order has been shipped, the address change will not be supported.
3. If the goods are returned due to incorrect address during the order delivery process, the customer shall bear the additional shipping costs and other additional fees.
4. If the package cannot be delivered due to the following circumstances, we will directly refund (minus $50 shipping fee):
1) Wrong address
2) The delivery company is unable to contact the consignee
3) The consignee refuses to accept the package

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Shipping instructions

Free shipping to all 48 states in the United States and Canada. BLUME KTV all ships from the United States/Hongkong.

FREE SHIPPING FOR US AND CANADA (EXP HW/ALASKA)

Delivery Method:

Postage Company

Delivered by UPS/USPS

UPS/USPS

2-5 days within the United States, and possibly 7 days in remote areas. Delivery within Canada will be via Canada Post or UPS.

For the US, generally it takes 2-5 days to arrive. For remote areas, it may take up to 7 days.

For Canada takes 2-5 days to arrive. For remote areas, it may take up to 7 days.

other areas
Singapore

It takes about 3-7 working days throughout Singapore. Free shipping is provided for purchases in Singapore. You can enjoy free shipping when placing an order.

Hongkong

It takes about 2-5 working days throughout Hong Kong. If you place an order in Hong Kong, you can enjoy free delivery.

Order processing

Order delivery working days are Monday to Friday (excluding holidays).
It takes us 1 to 2 working days to process and ship your order, during peak order periods we may need an additional 1 working day to process your order.

If the order is delayed or cannot be delivered due to the following circumstances, the company will not be responsible for delayed delivery:
1. If the product you ordered is out of stock, the delivery of your order may be delayed, and we will notify you.
2. The customer provides wrong information and an undetailed address.
3. No one signs for the goods when they are delivered, resulting in repeated delivery.
4. Force majeure, such as natural disasters, traffic restrictions, etc.
5. The delivery location is outside the delivery area.

If the order is delayed or cannot be delivered due to the following circumstances, this site will not be responsible for delayed delivery:
1. If the product you ordered is out of stock, the delivery of your order may be delayed.
2. The customer provides wrong information and undetailed address.
3. No one signs for the goods when they are delivered, resulting in repeated delivery.
4. Force majeure, such as natural disasters, traffic restrictions, sudden wars, etc.
5. The delivery location is outside the delivery area.

Order verification

Please be sure to verify your order information, shipping address, and other information when confirming your order.
If your order information is incorrect, the progress of your order will be delayed; we hope you will contact Blume customer service in time.

Track Order

Please copy the tracking number to track via this link: https://www.17track.net/ 

Special Note:

1. Modify the address before the order is shipped. BLUME will help you modify the address without charging a fee.
2. If the order has been shipped, address change will not be supported.
3. If the goods are returned due to an incorrect address during the order delivery process, the customer will be responsible for the additional freight and other additional costs incurred.
4. If the package cannot be delivered due to the following circumstances, we will directly refund you (deducting the shipping fee of US$50):
1) Incorrect address filling
2) The delivery company cannot contact the consignee
3) The consignee refuses to receive the package